Click on "My Profile" to change your Password or PIN. You are advised to change your Password and PIN regularly for security reason.

Contact our Customer Service Executive at helpdesk no: 03-20310102 on Monday-Friday (except Public Holidays) from 8.00 am to 5.30 pm or email us at [email protected] to request for reset password service.

A new Password/PIN can be assigned to you. To retrieve the new Password/PIN :

• Click on "Forgot Password" button under My Profile menu.
• Key in User ID, Email Address and enter the unique code shown.
• The system will automatically generate a new Password, which will be sent to you via Email.
• You will be prompted to change Password once you have successfully login.

Bursa GTD orders will be cancelled/withdrawn and automatically eliminated from Bursa order book and AmEquities trading system starting from 6.00 am if they did not pass AMIB’s risk filter checks and/or they hit Bursa’s withdrawal criteria. These checks are performed daily and include the following: AMIB Risk Filter Checks:

• Insufficient trading limits (client or remisier/dealer)
• Insufficient stock balance
• Suspended trading or account status
• Dormant or closed CDS account status

Bursa’s Withdrawal Criteria

• Securities going through corporate exercise/action, regardless of price adjustment (at the end of trading day before the ex-date)
• Designated securities
• Prices of orders falls outside the Static Price Limits
• Delisted or matured securities
• Securities suspended for one session or more
• Trading suspension due to Bursa Circuit Breaker Halt Level 3
• Securities marked from ready to immediate basis

Cash Withdrawal is for you to authorise AmInvestment Bank Berhad to withdraw cash from your Trust/AmCash Management Account and issue/remit the payment to your name and account.

Yes. As long as there is Internet coverage, AmEquities is accessible from anywhere in the world.

You can place your online orders anytime, but the system will only submit your orders to Bursa Malaysia from 9.00 am to 12.30 pm (local time) during morning session and from 2.30 pm to 5.00 pm during the afternoon session. Orders received by AmEquities after 5pm will be submitted to Bursa Malaysia on the next trading day. Kindly check your order status and cancel if you do not wish to proceed.

Yes, the interest/profit rate and administration fees are subject to change from time to time and will be notified to client via periodic statements/statement of accounts and/or the Bank’s website at www.amequities.my/home/rates-fees-charges 

Eligible carried forward Bursa GTD orders’ status will be disseminated to participating organization before the start of every trading day. These orders will be restated and displayed as “Queued” in AmEquities trading system’s order book throughout the validity period but the status will change if they are matched, modified/revised, cancelled, withdrawn or expired. Thus, you are strongly advised to check your Bursa GTD order status regularly in AmEquities trading system from 8.30 am onward

You may check your Bursa GTD order status in AmEquities trading system (click on Order Book > Order Status) on daily basis at any time from 8.30 am onwards after the risk filter and withdrawal criteria checking have been performed and auto cancellation of relevant Bursa GTD orders has completed. For cancelled or withdrawn Bursa GTD orders, you may view the reason for the cancellation or withdrawal in the Order Book Order Log.

A new market offered by Bursa Malaysia which will provide companies, mainly SMEs, with greater fund raising access and visibility via the capital market; and will be accessible only to Sophisticated Investors.*

The LEAP Market aims to bring together SMEs and companies, intermediaries, Sophisticated Investors and Advisers onto a single platform to create a conducive marketplace to raise funds, a marketplace that provides for efficient and transparent capital formation and price discovery mechanisms compared to a private market.

* as prescribed under the Capital Markets and Services Act 2007

• Apple App Store (iOS): Supports iOS 16 and above
• Google Play Store (Android): Supports Android 13 and above
• Huawei AppGallery: Supports EMUI 13 and above

Payment Notification is for you to notify AmInvestment Bank Berhad that you have remitted payment to us for your Trust Account, Margin Top-up or for Settlement of your contracts.

The problem could be due to internal set up of your company network. A company network is usually installed with firewall or proxy server to keep the company network secured and prevent access to unauthorized websites. To enable access to AmEquities, please ask your company's network administrator to include www.amequities.my in the list of authorized websites.

Yes, you can cancel or revise your orders as long as the orders have not been matched by Bursa Malaysia. 

If you are an AmBank Berhad's Savings Account or Current Account holder, your sales proceed will be auto-credited into your bank account on T+2 provided you have signed an instruction letter for auto bank-in. 

Yes, as long as the client has a valid Trading Account with AmInvestment Bank Berhad.A copy of board resolution authorizing the subscription and appointment of personnel to transact online is required.

You can either pay by;

• eSettlement
  Select the bills/contracts you wish to settle in the eSettlement menu and then effect your payment via AmOnline Internet Banking.
• Direct deposit into AmInvestment Bank Berhad's bank account
  Deposit your payment into the following AmInvestment Bank Berhad's bank accounts, depending on where you maintain your Trading Account:-

You may either fax the bank-in slip to your remisier or dealer or submit "eForm" - "Payment Notification" to us to confirm your payment.

• At AmInvestment Bank Berhad cashier counter
  You may pay directly at our cashier counter either by cash/cheque (payable to AmInvestment Bank Berhad) or pass your cheque payment to your remisier or dealer.

AmEquities Mobile App Digital Token Activtion

• IDSS transaction is not allowed to be executed :
   
  1. During Trading At Last phase (4.50pm to 5.00pm)
  2. As carry forward order – Good Till Date (GTD) order.
      
• IDSS is not eligible for :
   
  1. Margin account.
  2. Islamic trading account.
  3. On-Market Married Transaction (OMMT).
  4. Direct Business Transaction.
  5. Odd Lot.
      
• Trading in IDSS will be suspended by Bursa if the following conditions are met :
   
  1. Gross short selling volume exceeds the daily maximum limit of 3% of outstanding shares per security.
  2. Stock price falls more than 15% (for price more than RM1.00) or RM0.15 (for price less than RM1.00) from the previous day closing price.
  3. Net short selling volume (RSS) aggregated over a period of time is 10% of the quantity of outstanding shares.

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